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Enhancing Customer Satisfaction: A Commitment by Hunan Chuangyuan
2024-05-31 12:01:41

Enhancing Customer Satisfaction: A Commitment by Hunan Chuangyuan

In a bid to better understand customer needs and provide more comprehensive services, Chairman Wang Yi of Hunan Chuangyuan recently led a delegation to visit several cooperative units. These visits aimed to gather customer feedback and show appreciation for their longstanding support and trust in Hunan Chuangyuan.

One of Hunan Chuangyuan's key partners is Minmetals Mining, a company that has been pivotal in the intelligent mining sector. Recently, Minmetals Mining's Chairman, Yao Xiangke, visited Hunan Chuangyuan for an in-depth exchange on the construction of smart mines. The discussions were fruitful, with both parties sharing insights and technical reports on advancing intelligent mining operations.

On May 8th, Chairman Wang Yi reciprocated the visit to Minmetals Mining. Chairman Yao welcomed Wang Yi and provided an update on their current smart mining initiatives. Yao highlighted the strong foundation of cooperation between the two companies and expressed hope for continued collaboration to promote mutual growth. General Manager Gao Yongxue echoed these sentiments, emphasizing the potential for mutual benefits and win-win outcomes.

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Another notable visit was to Hunan Zijin Lithium, a specialized enterprise in lithium exploration and development. Hunan Zijin Lithium oversees the Xiangyuan Lithium Mine, a significant project in Hunan Province and one of the top lithium resources in the country. Due to the superior hard rock operation capabilities of Hunan Chuangyuan's Raise Boring Drilling Rig, Hunan Zijin Lithium had previously purchased this equipment, which performed exceptionally well. On May 16th, Wang Yi was invited for a technical exchange where both parties discussed new solutions for unmanned underground operations. General Manager Xu Biliang appreciated Hunan Chuangyuan's integrated approach to product development, noting that the success of this new solution could help domestic mining companies tackle challenging issues and advance the industry.

Furthermore, on May 17th, a meeting was held with China Nonferrous Metal Mining Group's Pingguo Guangxi Huacheng Company, a national advanced technology demonstration mine and green mine. This company has procured various advanced machinery from Hunan Chuangyuan, including raise boring drilling Rigs, small rock drilling and mining trolleys, and small tunneling trolleys. The two parties discussed mining production operations and equipment usage. General Manager Yang Kun provided valuable suggestions for product development based on real-world mining challenges faced during operations.

Hunan Chuangyuan remains committed to addressing customer needs and solving their problems. The company extends its gratitude to every customer who provides feedback to improve its products and services. Hunan Chuangyuan is dedicated to developing automated and intelligent mining equipment that reduces labor, enhances safety, and boosts efficiency, thus contributing valuable insights and expertise to the mining industry.


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